I bought a drink at a convenience store the other day for $1.16. Of course I didn’t have the exact change, so I ended up with a bunch of coins in my pocket for the rest of the day. Not sure about you, but I hate spare change in my pocket—not so much that I would say “keep the change,” but enough to let it annoy me. How similar is this to the changes we deal with in the work place? Most of [...]