R. Kendall Lyman is the founding principal of The Highlands Group. He works with senior leaders and their teams to improve performance, effectiveness, and change. He helps leaders develop individual leadership capacity, improve team effectiveness and performance, and transform how they lead the business. He is a member of the Duke CE Faculty Network.
He has consulted with a wide array of organizations ranging from Fortune 500 to small and midsize firms. He has worked across diverse industries such as oil and gas, lodging, government, and manufacturing. Kendall has consulted internationally on projects in Europe, Latin America, Asia, and Africa, and he speaks Spanish. He has worked with senior leaders from Chanel, Nike, Parker Hannifin, Verizon, DigiCert, Ultra Group, Release Hub, Merck, CPA Ontario, AMEX, Converse, Cenovus Energy, TrueCar, Lowe’s, Comcast, Sun Life Financial, Endocyte, Autotrader, Suncor, Kellogg’s, US Army Reserve, Eli Lilly, The National MS Society, US Navy, Shea Homes, NASA Kennedy Space Center, The Atlanta Journal-Constitution, and others.
Kendall is co-author of two books Change the Way You Change! 5 Roles of Leaders Who Accelerate Business Performance and The Employee Engagement Mindset. He is also co-author of the management series The Business Strategy Audit and the white paper series A Case for Change Management. His paper “Looking to manage change successfully? It is dependent on alignment at every level” recently won the Literati Award for Highly Commended Paper in the international journal Development and Learning in Organizations.
Kendall’s work with clients has been recognized both nationally and internationally. Merck won the Best Advance in Corporate Culture Transformation Award (Brandon Hall Excellence in Talent Management Awards); Sun Life Financial won the Association for Talent Development (ATD) Excellence in Practice Award for Organizational Learning & Development; The Navy Postal Group in Washington, D.C., won the Federal Mail Center Excellence Award; The Norfolk Naval Shipyard won the Virginia State Quality Award; and the InterContinental Hotels Group received the ASTD Excellence in Practice Award.
He has held executive line management responsibilities, including the Practice Leader of the Organizational Change Consulting Group at FranklinCovey. He began his career working in marketing and sales at IBM.
Kendall lives with his wife in the Salt Lake City, Utah, area. They have three children. He holds an MBA from Brigham Young University.
Tony is a Highlands Group partner, and a founding director and President of the Charter Oak Consulting Group (one of the Inc. Magazine’s “Fastest Growing 500 Firms”). Tony specializes in organizational change. He has extensive experience coaching senior executives and executive teams enabling them to effectively drive and lead change in business. Tony has created customized executive education programs in strategic leadership, strategy execution, and large-scale organizational change.
Selected clients include: Cenovus, Endocyte, Lowe’s, Suncor, The Atlanta Journal, AutoTrader.com, The Claremont Institute of Claremont Colleges, Heidelberg Cement, United Business Media, Jacksonville Electric Authority, MCI Telecommunications, McKinsey & Company, Mercedes-Benz, Egleston Children’s Hospital at Emory University, New York Life, Carrier Corporation, The New York City Partnership, Bain and Company, Donna Karan Fashion, General Electric, FranklinCovey, and Apple Computer.
Professional experience includes: management consultant, McKinsey & Co.; Vice President Mass Mutual; Duke University Business School Executive Education Faculty, member of the faculty; The American Management Association Master in Management Program and Presidents Association; Program Lead for the Center of Creative Leadership’s flagship LDP program; and Director of The Yale University’s Foster School for Emotionally Disturbed children. Tony partnered with Stephen Covey’s Franklin Covey as he led the organization consulting and change practice from 1998-2002.
Tony holds a Ph.D. and B.A. in Psychology and Education from the University of Connecticut, where he was awarded a University Fellowship for research in the area of leadership style, a Master’s Degree in Counseling Psychology from Fairfield University, and an M.S. in Administration from the University of Connecticut.
He lives in rural Washington Depot, Ct. and Atlanta, Ga. with his wife Teresa Hargrave. He enjoys hiking, biking, and golf. He is the author of several books, including the Character of Commitment, The Ride of your Life, and Golf-Mind, and The Journeyman Life; the Not-So-Perfect Path to a Life Well Lived.
WHAT WE DO
CONSULTING
CONSULTING
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Strategic planning
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Process design
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Organizational design
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Culture Transformation
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Executive Team Alignment
TRAINING
TRAINING
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Team Development
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Performance Management
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Leading and Managing Change
COACHING
COACHING
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Individual leadership performance
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Business/team effectiveness
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Organizational results
SPEAKING
SPEAKING
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Change
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Engagement
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High-performing teams
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Culture
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Leadership influence