Business and organizational change efforts of any significant magnitude have proven to be ineffective in realizing their goals. Research indicates that 70% of change efforts fail. Leading change has become as integral to a leader’s success as managing the balance sheet or implementing a new customer service program. Yet most leaders lack a complete picture of how change happens. Too many continue to tinker with tactics and short-term fixes while hoping for transformation and long-term improvement. Many leaders are still asking others [...]

Organizations will embark upon large-scale change efforts numerous times throughout their lifespans. The degree to which these efforts are successful will vary, largely because of two common barriers to implementation—loss of focus and momentum, and resistance to change. The loss of momentum happens so easily, as change initiatives take a backseat to day-to-day duties, client demands, and the endless list of time-sensitive things that arise. Full Article >

Years ago, we each had a chance individually, to take a hot air balloon ride. Kendall’s adventure was fun and exhilarating. But for Tony, his ride was terrifying because of his fear of heights and small places. The thought of being thousands of feet in the air in a small basket was petrifying. After comparing our two experiences, we realized how similar our adventures were to how change affects employees. Full Article >